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Grievance Redressal Mechanism

As per Rule 11 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, RagaDecode.com has appointed a Grievance Officer to address user complaints related to our content.

We are committed to ensuring transparency, accountability, and timely resolution of valid concerns raised by our readers.


Grievance Officer Details

  • Name: Ragavendran Ramesh
  • Email: grievance@ragadecode.com
  • Location: Chennai, Tamil Nadu, India
  • Turnaround Time:
    • Acknowledgement within 24 hours
    • Resolution within 15 days

How to File a Grievance

Please send an email to grievance@ragadecode.com with the following:

  1. Your full name and contact details
  2. URL or title of the content in question
  3. Nature of the grievance
    • Factual error? Misleading title? Privacy concern? etc.
  4. Any supporting documents, screenshots, or references
  5. A statement that the complaint is made in good faith and not for political, commercial, or malicious reasons

We review every complaint seriously and will take corrective action if warranted.


Content Review Process

Upon receiving a valid complaint:

  • The content will be reviewed by our editorial team
  • If the grievance is valid, corrections or takedowns may be implemented
  • We update the article with a correction note and [Updated on] tag where applicable
  • You will be informed of the outcome via email

Reporting Misuse or Abuse

To report spam, impersonation, or illegal activity on RagaDecode.com, please email: misuse@ragadecode.com


Transparency

You may view our Monthly Compliance Reports to track how many grievances we receive and how they are resolved.

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